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Supporter Engagement Officer (IG Focus)

HARRIS HILL
Posted 9 days ago, valid for 6 days
Location

Barnet, Hertfordshire EN5 5TN

Salary

£29,291 - £34,963 per annum

Contract type

Full Time

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Sonic Summary

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  • The position of Supporter Engagement Officer is available in Barnet, North London, with a hybrid working model requiring three days in the office.
  • The salary for this permanent, full-time role ranges from £29,291 to £34,963 per annum, based on experience.
  • Candidates should ideally have at least one year of experience in areas such as regular giving, in-memory fundraising, or donor stewardship.
  • The role involves building relationships with supporters, managing communications, and delivering high-quality donor care.
  • Interested applicants are encouraged to send their CVs to Hannah as this is a rolling recruitment process.
Location: Barnet, North London (Hybrid – 3 days in office) Salary: £29,291 - £34,963 per annum Contract: Permanent, Full-time (37.5 hrs/week) – Flexible working considered Application: Rolling – Send your CV to Hannah ASAP

Join a high-performing, award-nominated fundraising team as a Supporter Engagement Officer. This is an exciting opportunity to play a vital role in a well-established charity that’s making a tangible difference every day.

As part of the Individual & Community Team, you’ll be central to building lasting relationships with supporters, helping to grow income streams across individual giving, in-memory and legacy donations, regular giving, lottery, and general fundraising. This role sits within the Supporter Engagement function, but its reach spans across stewardship, donor development, and communications.

About the Role You’ll be the first point of contact for a wide range of supporters – from someone donating after a sky dive, to those giving in memory of a loved one. This is a deeply varied and people-focused role where emotional intelligence, empathy, and professionalism are key.

Responsibilities include:

Delivering high-quality donor care and stewardship

Creating and supporting multi-channel fundraising campaigns

Managing supporter journeys and communications

Analysing campaign performance and suggesting improvements

Supporting team-wide initiatives and cross-functional collaboration

About You You’re empathetic, well-organised, and a confident communicator who thrives on building relationships. Ideally, you bring at least a year of experience in one or more areas such as regular giving, in-memory fundraising, supporter stewardship, or legacy giving. You’re just as comfortable crafting engaging email content as you are talking someone through how to set up a tribute page.

You’ll need:

Strong interpersonal and written communication skills

A good understanding of supporter care principles

Experience using CRM systems (e.g., Beacon) and working with donor data

The confidence to speak with supporters from diverse backgrounds with sensitivity and compassion

This is a rolling recruitment – if this sounds like the role for you, don’t wait. Send your CV to Hannah today and take the next step in your career with a purpose-led, inspiring organisation.

If you would like to receive a full job pack please email Hannah Laking at hannah.laking@harrishill.co.uk or call her on 020 7820 7331.

Harris Hill is a certified B Corpâ„¢ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics

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By applying, a The Guardian Jobs account will be created for you. The Guardian Jobs's Terms & Conditions and Privacy Policy will apply.