- A proven history of working within an MSP environment with strong on-site and remote technical support expertise.
- Advanced skills in Microsoft 365, Windows Server, networking (LAN/WAN, VPNs, VLANs, firewalls), virtualisation (Hyper-V), and IT security frameworks.
- Proven ability to diagnose and resolve complex technical issues.
- Excellent written and verbal communication, with the ability to explain technical concepts in simple terms.
- A passion for delivering outstanding service to a diverse client base.
- Microsoft certifications and familiarity with ITIL or similar frameworks are a plus.
Back to searchJob Opportunity: 3rd Line EngineerAn experienced 3rd Line Engineer position has become available to join a thriving IT solutions provider that specialises in delivering advanced managed IT services and bespoke support to a diverse range of clients.As the 3rd Line Engineer you will have a unique opportunity to work hands-on with various organisations, resolving complex technical issues, implementing IT projects, and ensuring robust, secure IT systems.  The skills and experience required for the 3rd Line Engineer position include:
3rd Line Engineer
Absolute Recruit
Posted 19 days ago, valid for 24 days
Barnet, Hertfordshire EN5 1SF
£45,000 per annum
Full Time
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Sonic Summary
- An experienced 3rd Line Engineer position is available with a leading IT solutions provider in New Barnet, Hertfordshire.
- The role requires advanced skills in Microsoft 365, Windows Server, and networking, along with a proven history of working in an MSP environment.
- Candidates should have at least 3 years of experience in technical support and a passion for delivering outstanding service.
- The salary for this full-time, permanent position is up to £45,000 per annum, depending on experience.
- This opportunity emphasizes teamwork and customer satisfaction, making it ideal for those looking to make a real impact.