Assistant Property Manager - Block Management
Location: Hendon (Hybrid - 2 days WFH, 3 days in office)
Salary: £35,000 - £40,000 + discretionary bonus
We're seeking an organised and proactive Assistant Property Manager to join a dynamic property management team. This role is heavily admin-focused and ideal for someone who takes initiative, enjoys problem-solving, and is committed to delivering exceptional service to leaseholders.
Key Responsibilities:
- Administrative Support - Assist two Property Managers in the day-to-day management of residential blocks.
- Leaseholder & Contractor Liaison - Handle queries, resolve issues efficiently, and manage client expectations.
- Conflict Resolution - Address leaseholder concerns with diplomacy, ensuring professional and fair outcomes.
- Maintenance & Compliance - Support major works coordination and ensure health & safety standards are met.
- Financial Administration - Process contractor invoices, manage Section 20 consultations, and liaise with credit control.
- Insurance & Legal Support - Log and track insurance claims while assisting with property sales management packs.
- Meetings & Documentation - Arrange meetings, prepare agendas, and distribute essential correspondence.
What We're Looking For:
- Experience in block management or a similar property role.
- Knowledge of leasehold processes and Section 20 consultations.
- Strong organisational skills and attention to detail.
- Proactive problem-solver with excellent communication skills.
- Ability to handle conflict with clients while maintaining professionalism.
- Comfortable in a fast-paced, team-oriented environment.
What We Offer:
- Hybrid working - 2 days WFH, 3 days in-office.
- Collaborative team environment with strong support.
- Competitive salary with discretionary bonus.
- Opportunities to develop industry expertise and build key relationships.
If you're ready to take the next step in your property management career, please apply immediately as interviews will commence right away!