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Technical Advisor

SER Limited
Posted 14 hours ago, valid for 15 days
Location

Barnsley, South Yorkshire S70 2JB, England

Salary

£23,000 - £27,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The job is for a Technical Advisor based in Barnsley, offering a salary range of £24,000 to £27,000 depending on experience.
  • Candidates should have a minimum of 2 years of technical support experience and 1 year in customer service.
  • The role involves providing technical assistance to clients in the Transport and Haulage industry, including troubleshooting software and networking issues.
  • Benefits include 26 days of holiday, company events, a standard pension, and provided laptop and mobile.
  • The position requires strong communication skills, self-motivation, and the ability to work under pressure.

Technical Advisor
£24,(Apply online only) - £27,(Apply online only)
Barnsley
26 days holiday. Company events. Standard Pension.

My client is looking for a self-motived individual with a passion for Technology. You will be required to support customers within the Transport and Haulage industry. You will be required to answer customer calls and provide technical support to clients.



The Role

  • Perform routine technical assistance and maintenance duties
  • Update systems with new telematic installations
  • Assist with R&D on Vehicle Tracking, DVR, & Dash Camera systems
  • Help customers with footage downloads
  • Respond to customer inquiries via email and phone
  • Troubleshoot software and networking issues
  • Knowledge of Microsoft Windows Server and Desktop platforms

 

 

Skills & Experience required

  • Strong communication skills
  • Self-motivated
  • Ability to work as part of a team
  • Incident management
  • Able to work under pressure
  • Software and Network troubleshooting
  • Customer service: 1 year (preferred)
  • Technical support: 2 years (preferred)

 

 

In return

My client is offering a competitive salary up to £27,(Apply online only) DOE. Monday to Friday with occasional weekend work. 26 days Holiday. Company events. Standard pension. Laptop and mobile provided

 

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