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Are you feeling like your current job's handbrake is permanently on?
Fancy a change of scenery in 2024 where your knack for customer service can really shine?
How about joining a team where your voice is heard and your work genuinely makes a difference? If you’re silently shouting "Yes!" then we might just have the perfect role for you.
Our client supplies truck and trailer parts for the automotive industry.
Customer Service Advisor - The Role:
In this role, you’re not just answering calls and emails; you’re the Customer Service Advisor their customers rely on. You'll be diving into various tasks, from solving puzzles like warranty issues to being the bridge between customers and sales, purchasing, and warehouse teams. No one day is the same.
The Offer:
- An annual salary of C£24,000.
- 25 days holidays plus bank holidays.
What Will Your Day Look Like?
- Chatting with customers via phone, email, or live chats.
- Tackling customer queries and issues while keeping an eye on the clock to hit those response times.
- Ensuring customers get their car parts right when they need them.
- Collaborating with different teams.
- Keeping cool and collected, especially when the odd delivery does not land on time.
- The customer service team is open to customers 8am - 6pm. Some weeks you may be required to start at 8am and finish earlier, or start later and finish at 6pm.
Are You?
- Someone who gets what great customer service is all about.
- A friendly and approachable person who can master juggling tasks and thinking on your feet.
- Someone who feels happy when you have got to the bottom of a customer query or issue.
- Eager to learn, grow, and really make a mark in the customer service team.
If you’re itching for a fresh start and ready to step into a role where every day is different, then please apply and we will be in touch.
JSL - Recruitment...The right way.
Specialists in:
- Automotive Aftermarket Recruitment
- Sales and Marketing Recruitment
- Senior Appointments and Executive Search
