Customer Services Advisor

Essential Employment

Posted 13 hours ago, valid for 21 days

Barnsley, South Yorkshire S70 1XY, England

£20,000 - £24,000 per annum

Part Time

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Sonic Summary

A Customer Services Advisor is needed in Barnsley, offering a salary of £12.59 per hour PAYE.
The position requires candidates to have customer service experience and involves hosting drop-in sessions across various locations.
Responsibilities include engaging with the public, checking eligibility for benefits, and assisting with Pension Credit claims.
This is a full-time, temporary role, and full training will be provided for the successful candidates.
Interested applicants should submit their CV via the website or email, referencing the job number 0009 6097 / 1.

Customer Services Advisor needed in Barnsley, £12.59ph PAYE - Reference: 0009 6097 / 1

Government has recently announced that Winter Fuel Allowance will be paid only to those eligible for certain means tested benefits, including Pension Credit from Winter 2024.

We are seeking two enthusiastic Customer Service Advisors to support this initiative.

The role will include:

Hosting drop in sessions at locations across Barnsley, and will be expected to undertake personal travel to each location.
Proactively engaging with members of the public
Using IT software to check eligibility
Giving general advice about how to complete and submit a Pension Credit claim
Completing Pension Credit forms
Managing bookings for Benefit Advisors
Supporting the wider team with activities relating to the Pension Credit initiative
Full training will be provided on this but ideally looking for customer service experience

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.

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