Back to search
- Location: BHF Priory Centre, Pontefract Road, Lundwood, Barnsley, S71 5PN
- Salary: £25,778.60 per annum
- Contract: Permanent – 37.5 hours per week over days, nights and weekends.
- Oversee daily operations of the Central Admin and i-Heart teams, ensuring efficient workflows.
- Conduct monthly one-to-one meetings with team members, adjusting hours as needed.
- Manage clinical and non-clinical rotas, ensuring a 3-month staffing forecast.
- Maintain weekly ledgers and oversee invoice authorisation.
- Support apprentices’ learning and development.
- Utilise advanced IT skills for high-quality documentation and correspondence.
- Organise and support meetings, ensuring effective scheduling and documentation.
- Handle internal and external queries, resolving operational issues proactively.
- Maintain and improve administrative systems and procedures.
- Collaborate on clinic operations, duty rotas, and holiday coverage.
- Ensure data quality and produce timely reports, aiding trend analysis and service improvement.
- Work towards key performance indicators, analysing data on service delivery and compliance.
- Handle sensitive information with professionalism and discretion.
- Assist with event logistics, including planning, setup, and coordination (some evening work required).
- Support patient complaint handling and reception coverage as needed.
- Foster positive relationships with staff, patients, and stakeholders.
- Oversee stock ordering for the Federation and support clinic session arrangements.
- Promote a learning environment to enhance team development and care standards.
- Previous experience within a leadership or administrative role in a fast-paced office environment
- Previous experience working with a range of staff and managers at all levels.
- Competent with Microsoft Office
- Demonstrated ability to effectively communicate (verbal and written) at all levels with both internal and external stakeholders.
- Previous experience with an inhouse system and/or database.
- Proactive, enthusiastic, and motivated
- Resilient in dealing with emotive or sensitive issues.
- Hands-on with a confident, can-do attitude.
- NVQ Level 3 Business Administration or equivalent professional experience.
- Previous experience within a healthcare business and/or working alongside clinical staff.
- Be part of an organisation dedicated to improving healthcare services in Barnsley.
- Work in a dynamic and collaborative environment with the opportunity to make a real impact.
- Play a leading role in shaping service delivery and improving patient outcomes.
