The Recruitment Co are advertising on behalf of our client for a Sales Support Administrator to join a busy and expanding team; you will be part of an Independent Estate agency that deals with the process of buying and selling properties.
What you can expect in this role:
- Consistently achieve targets and goals set for the production and completion of summary packs and other services requested by clients.
- Confidently deal with clients customers when arranging estate agent and other property professionals' visits.
- Recommend solutions to problems and communicate these in a timely and professional manner.
- Ensure I.T systems are maintained with accurate detailed information, documents stored & maintained correctly and all communications are recorded in a clear & concise manner to give a good audit trail.
- Ensuring at all times that we adhere to and meet the service standards and service levels that our clients expect on a client specific basis.
- Liaise with external parties and suppliers to provide third party services including RICS valuations, contractor and other reports as required.
What we need from you:
- Able to manage own workload but as part of a team and complete required actions through the effective use of our bespoke operating platform SAMS.
- Able to communicate professionally and effectively with all parties (internal and external) to ensure that we are portrayed in the best possible light.
- Studying and reviewing all company policies to ensure your knowledge remains current and you have completed tests within time frames set.
- Contributing to the 1-1 appraisal process and providing supporting evidence.
- Participating in ad-hoc projects as and when required by your colleagues and management team.
- Prioritising work, chasing agents and other stakeholders to ensure all reports, paperwork and other actions are completed in line with Service Level Agreements.
What we can offer:
- A starting salary of 22,500 + commission
- A permanent role, with 37.5 hours per week
- 28 Holidays, including bank holidays.
- Company Pension
- Free parking
If this role is something you would be interested in, feel free to click "Apply" below, or give me a call on (phone number removed).