Operations Administrator

Operations Administrator who has a good general office administration background with experience using Microsoft Office / 365 and excellent communication, organisational, time-management and administrative skills is required for a well-established company based in Barnsley, South Yorkshire.

SALARY: Competitive + Benefits

LOCATION: Barnsley, South Yorkshire (S73) 100% Office Based

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 37.5 Hours per Week, 8:30am 4:30pm Monday to Thursday and 8:30am 4pm Friday

JOB OVERVIEW

We have a fantastic new job opportunity for an Operations Administrator who has a good general office administration background with experience using Microsoft Office / 365 and excellent communication, organisational, time-management and administrative skills.

Working as the Operations Administrator you will carry out general office administration duties including operational booking for the plant and sub-contractors.

As the Operations Administrator you will also support the Accounts Department with credit control, creating invoices and requesting payment dates for outstanding invoices.

As a successful candidate you will work in a fast-paced environment where you will deliver exceptional customer service and ensure orders are correctly processed, and that customer needs are fully met.

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

DUTIES

Your duties as the Operations Administrator include:

• Goods Received Notes (GRNs): Documenting and verifying the receipt of goods, ensuring that the delivered items match the purchase order in terms of quantity and quality

• Delivery Notes & Collection Notes: Preparing and managing documents that accompany goods during delivery or collection, detailing the items being transported and ensuring accurate records for both sender and receiver

• Returns & Off Hires: Handling the process of returning goods or equipment, including off-hiring rented items, ensuring proper documentation and condition checks

• Coins Reports: Generating and analysing financial reports related to the COINS (Construction Industry Solutions) software, providing insights into project costs, revenues, and financial performance

• Coins Input: Entering and updating data in the COINS system, ensuring accuracy and completeness of financial and project-related information

• Invoice Creating / Debt Chasing: Creating invoices for services rendered or goods sold, and following up on outstanding payments to ensure timely collection of debts

• Supporting Accounts Department: Assisting the Accounts Department with various tasks such as data entry, reconciliations, and financial reporting to ensure smooth operations

• Credit Administration: Managing credit accounts, including assessing creditworthiness, setting credit limits, and monitoring outstanding balances to mitigate financial risk

• Processing Customer Complaints/NCRs: Handling customer complaints and Non-Conformance Reports (NCRs), investigating issues, and implementing corrective actions to resolve problems and improve customer satisfaction

• Project Folders System to Monitor Jobs: Maintaining organised project folders, using a system to track job progress, documentation, and key milestones to ensure efficient project management

• Manage the Project Diary: Keeping an updated project diary, scheduling tasks, meetings, and deadlines to ensure all project activities are well-coordinated and on track

• Hotel Bookings: Arranging accommodation for staff, ensuring bookings are made according to requirements and within budget

• Answering the Phone: Handling incoming calls, providing information, directing calls to the appropriate person, and taking messages as needed

• Lost & Damaged Claims: Processing claims for lost or damaged goods, coordinating with insurance companies, and ensuring proper documentation and resolution

• Booking Transport, Plant & Sub Contractors: Coordinating the booking of transportation, equipment (plant), and subcontractors for projects, ensuring timely and cost-effective arrangements

CANDIDATE REQUIREMENTS

• Strong levels of attention to detail

• Basic IT knowledge and experience using Microsoft Office / 365

• Previous credit control and customer service experience would be advantageous

• Pro-active with the ability to use your own initiative

• Excellent written and verbal communication skills

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12637

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