Outbound Market Research Telephone Interviewer (Remote)

Major Recruitment are currently recruiting for experienced FULL TIME Outbound Market Research Interviewers / Telemarketers to work from home, on an ongoing temporary basis, for one of the UKs largest independent research and analytics companies. You will be working on campaigns in the South West Yorkshire area and we are seeking candidates specifically in this location that have a knowledge of the geographical area.

*Please note you must be based in the UK on a full time basis, to be considered for this position*

Hours of work - Monday to Friday 09:00am - 5:00pm (please note we cannot offer part time hours for this role)

Rate of pay - £12.21 ph plus commission based on performance, and time/attendance bonus (please note this position is paid monthly)

*Start Wednesday 2nd April 2025*

The purpose of the role is to contact businesses to conduct a telephone interview, there and then where possible, or to arrange an appointment to call back at a more convenient time for them to participate. The interviews need to be conducted to the highest quality standards and to agreed daily targets.

*This is a high-volume outbound calling role!*

Please note you will be working from home, so you will need to have your own Windows laptop or desktop computer with 4GB Ram and a 4 thread CPU with 8mbps download and 5mbps upload internet speeds (no MacBook, Chromebook or IPAD).

You will also need your own Direct USB headset, NOT a USB wireless and/or Bluetooth headset. You won’t be able to pass the initial IT test if you don’t have the correct equipment/software.

Main Duties

• Contact businesses to Conduct telephone interviews in accordance with quality standards
• High volume of outbound calls
• Complete surveys in a timely manner ensuring all information gathered is accurate and recorded correctly.
• Supply project related feedback and observations to team manager
• Dealing with any problems/complaints that arise
• Working towards daily and weekly targets
• Building a strong rapport with the person you are speaking to.
• In addition to your normal duties, you may occasionally be required to undertake additional work necessary to meet the needs of the business, without additional remuneration.

Candidate Requirements

• Excellent communications skills
• The ability to build rapport quickly and engage with a respondent
• Literate and numerate
• Computer literate
• Excellent timekeeping and attendance
• Resilient self-motivated and target driven
• Strong work ethic
• Extremely organised
• Own Windows based laptop / computer
• Own Direct USB headset

Working From Home - Monday to Friday 9am till 5pm

Full time only

Monthly Pay - 12th of every month

£12.21ph plus bonus based on performance, aswell as an extra bonus based on time keeping /attendance