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Job Title: Marketing & Operations Manager Location: Barnstaple Salary: £30,000 to £40,000 per annum (starting level dependant on experience) Employment Type: Permanent, Full Time, On site
Overview:
Our client are a fast-growing UK-based eCommerce business looking to increase their small team due to continued growth.They are looking for a motivated and versatile Marketing & Operations Manager to join the business during this period of growth. This role is a unique opportunity to shape the future of the business and play a pivotal part in its success. We welcome applicants with a background in start ups and SME's, with a driven & hands on approach, to apply.
The Role:
1: Operational Management
You'll oversee the smooth day-to-day running of the business by managing a team of two who handle:
* Order Processing: Ensuring accurate and timely order fulfillment.* Packing & Shipping: Managing logistics for domestic and international orders.* Stock Management: Monitoring inventory and coordinating with suppliers.* Customer Service: Ensuring high standards of customer care via email, phone, and online platforms.* Returns: Streamlining return and refund processes.* Bookkeeping & Payroll: Overseeing financial processes with support from our accountants.
2: Digital Marketing & E-commerce Management
You'll also take charge of growing the digital presence and revenue by:
* Managing freelancers across various marketing disciplines such as Ads, SEO, Influencers etc...* Running campaigns across platforms such as Google, Bing, Facebook, TikTok, Amazon, and eBay.* Developing and launching email marketing and affiliate programs.* Analysing marketing data to assess performance and optimise strategies* Researching and developing creative image and video content* Competitor research* Planning promotions
Candidate Requirements:
* A dynamic problem-solver who thrives in a multitasking environment.* Proven experience in Digital/Ecommerce Marketing and Operations* Strong organisational skills and the ability to streamline and automate processes.* A proactive, self-driven approach with the ability to lead and inspire a small team.* Excellent communication skills to collaborate with both internal teams and external partners.* Proficiency in SEO, Google Ads, and social media management* Excellent analytical and copywriting abilities* Familiarity with Adobe Photoshop and WordPress* Advanced skills in Microsoft Excel and Microsoft Office Suite
Why Join Us?
* Growth Potential: Be part of a business poised for significant expansion and directly influence its trajectory.* Dynamic Role: No two days are the same - perfect for a motivated individual who enjoys variety.* Career Development: Salary progression and long-term performance-based incentives.
Expected start date: 03/02/2025 Apply online today!
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