Warehouse Administrator

Warehouse Administrator

Department: Sowerby Warehouse

Reports to: Warehouse Team Leader

Purpose ofWarehouse AdministratorRole: You will provide administrative support to the Warehouse ensuring documentation is accurately created, stored and sent out to customers. You will be working as part of the Warehousing team to ensure that goods are picked, packed and sent out in an accurate, timely, safe and cost efficient manner.

Warehouse AdministratorKey Responsibilities:

• Co-ordinate bookings for transport and delivery
• Complete and provide all transport documentation including Customs documentation
• Participate positively in relevant projects
• Provide all relevant records and reporting to enable effective and efficient Warehousing.
• Ensure all administration is completed on time, to a high standard and stored appropriately.
• Ensure all work instructions are accurate and up to date
• Recognise and raise Non-conformances following the relevant process and participate in root cause analysis to identify and implement an appropriate solution.
• Develop and maintain positive working relationships with internal and external customers and suppliers by telephone and email ensuring the highest standards of customer service.
• Carey out Warehouse Team Member tasks as and when required (including pick, pack and rework)
• Work across Goods In and Finished Goods as required.
• Assisting Team Leader with support in all areas of administration
• Ensure that ideas and suggestions are made so than continuous improvement is part of day to day life in Warehousing
• Follow the 5S principle to ensure high standards of housekeeping in the area
• Commit to Wax Lyricals Values, Policies, Procedures & Objectives
• Any other duties as required from time to time

Personal Profile:

• Experience in administration or equivalent NVQ in Administration
• Confident, organised and proactive
• Numerate, literate and high levels of attention to detail
• Consistently demonstrates positive attitude
• Good computer skills, particularly in Excel and Word
• Excellent communication skills both written and verbal (used to dealing with people over the phone and via email)
• Able to work across both sites in a busy, demanding environment
• Willing to attend relevant training as and when required.
• Adaptable and seeks to make a positive difference
• Customer focused: puts the customer at the heart of everything they do
• Team player: works well as part of a team
• Committed to CI: continually improving the way we do things: keeping it simple.
• Being resilient and able to deal with the demands of the business
• Flexible approach to work and able to work the Warehouse shift pattern when required.
• High standard of work.