Credit Control Clerk - FTC

We are seeking a dedicated Credit Controller to manage the sales ledger for our UK-based client. This role is integral to our client's finance team, ensuring efficient handling of accounts receivable and maintaining proactive customer communications.Location: Commutable from Pitsea, Thurrock, Southend-On-Sea and surrounding areas Fixed Term Contract: 9-12 months Salary: £30,000 - £35,000 per annumIndustry: Freight/Shipping 

• Run Aged Debtors monthly for UK accounts and proactively chase all customers for outstanding balances overdue, sending statements and any required copy invoices.
• Distribute customer invoice queries to operational staff within the company electronically, monitor responses, and liaise with customers via email or online portals as needed.
• Handle daily receipts with queries for allocation promptly and chase up any missing remittances with customers.
• Set up new customers and suppliers in the system and take credit card payments using our online system.
• Present aging details monthly to management and conduct regular credit and Companies House checks.
• Maintain accurate notes on customer accounts and recommend escalation letters for old debts, sending them once approved by management.
• Advise management of customers who should go on hold as per our policy and proactively highlight issues as they arise.
• Ensure all customer details and email setups for invoices/statements are correct in the system.
• Provide ad hoc holiday cover for colleagues in the finance team.
• Assist with yearly audit reconciliations for external auditors regarding customer accounts. 

• Experience with credit control processes handling a high volume of accounts.
• Strong understanding of accounts receivable processes and practices.
• Self-motivated with the ability to work independently and as part of a team.
• Excellent organisational skills and attention to detail.
• Proactive and motivated with strong communication skills, both written and verbal.
• Reliable and willing to learn new skills and adapt to changes.
• Proficiency in computer usage, especially Excel.

• Competitive salary and benefits package.
• Onsite parking
• Opportunities for professional growth and development.
• Full training provided on specific processes within the role.

To apply for this Credit Controller position, please submit your CV detailing your relevant experience.