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Our client is currently recruiting an experienced Credit Controller to work with them in their Basildon based Depot. Reporting to the Finance Manager, you will play a key role in managing customers and ensuring that they pay their invoices in a timely manner.
This privately owned Company pride themselves on customer service and boast an impressive product range of over 20,000 parts featuring some of the best known brands in the industry. Operating from 3 locations (Walthamstow, Colchester and Basildon) they offer an express same day service covering areas such as London, Herts, Essex, Kent and East Anglia.
With your exceptional communication and negotiation skills, you will deliver unbeatable results while fulfilling the following primary aspects of the role:
- communicating with customers over the phone, zoom/teams and by email to discuss payments, credit terms, and to resolve any queries,
- utilising your exemplary communication skills
- Proactive cash collection including timely, accurate account reconciliation and dispute resolution
- Evaluate and appropriately escalate issues preventing cash collection or highlighting risk in collaboration with relevant internal teams
- Balance debt recovery with risk management and commercial objectives
- Maintain accurate and up-to-date customer database, ensuring meticulous record-keeping
You will be:
- highly focused, and results driven to manage the customer accounts and resolve queries
- a problem solver with sound reasoning and negotiation skills
- financially and commercially aware
- computer literate, with proficiency in Excel and able to adapt to various forms of technology
And have 1 to 2 years experience in a role demonstrating the above competencies.
If you are looking for a position where you can support this business in ensuring efficient and effective credit control, get in touch.
