Freight Export Manager/Supervisor - Air & Ocean/Sea

Freight Export Manager/Supervisor - Air & Ocean/Sea

Basildon, Essex

Full time, Permanent position

40,000 to 50,000 per annum DOE

We are looking for a confident, hands-on Manager to support and maintain an established and well-run Team based locally in Basildon, Essex.

Your position will be an extremely hands-on role with daily entries, jobs/files as well as overseeing the Team and supporting with clearances etc.

The role is for primarily Exports at the moment, but the successful candidate will require knowledge of Cross-Trade Shipments and EU Road Freight.

Key Duties:

• Lead the Export Operations team, your primary responsibility is to leadyour team in achieving operational excellence and delivering exceptional customer service.
• Ensure equitable treatment, motivation, and resource allocation for staff.
• Converting quotes into shipments.
• Liaising with overseas agents/shipping lines, negotiating rates, and quoting customers and ensure shipment runs smoothly.
• Booking in, preparing docs such as BL, EUR1, COO, CIPL etc, along with sending NOAs/Pre-Alerts etc.
• Tracking via Destin8/CNS and online for Air freight etc.
• Liaise with customers on all shipments.
• Arranging Collections/Deliveries.
• Rating / Billing Out.
• Ensure profitability and operational excellence, meeting customer expectations and maintaining efficient operations.
• Develop and maintain operational SOPs and continuously improve KPIs.
• Implement initiatives to increase operating margin and nurture positive relationships with stakeholders.
• Communicate ideas effectively through written and verbal channels, maintaining professionalism at all times.

Person Specification:

• Hands-on management approach.

• Strong negotiation and problem-solving skills.

• Good attention to detail.

• Strong organisational skills.

• Full comprehensive knowledge of Incoterms.

• Sound understanding how to put quotations together.

• Good experience of working with and speaking with agents/freight companies, etc.

• Customs Clearance working knowledge, based on CDS, CNS, Destin8 and experience in raising Entries for both Import & Export.

• Experience in LCL/FCL Sea Freight, Airfreight, Road Freight and Courier.

• Being able to act as Key Account Manager for certain Customers and able to liaise with customers on all shipments.

• Being able to engage with a wide variety of Hauliers to negotiate competitive rates.

• Being able to report and manage job counts/profits/job targets.

• Proficiency in MS software and awareness of industry tools and technological developments.
  
• Ability to establish and maintain excellent and beneficial long-term relationships.

Additional Information

First interview will take place at the Noble Recruiting office based in Billericay, Essex.

Important Information

Noble Recruiting Limited is an independent, family-run recruitment agency, based in Wickford, Essex. We are an equal opportunities employer and have been acting as an employment agency for permanent recruitment and an employment business for the supply of temporary workers for over 15 years. By applying for this role, your details will be submitted to Noble Recruiting Limited. Our Privacy Policy, explaining how we will use your information, is available on our website. Due to the high volume of applications for our roles, if you have not been contacted within 14 days, please assume that your application has been unsuccessful on this occasion.