Ocean Export Specialist - Freight Forwarding

Ocean Export Specialist - Freight Forwarding

Location: Basildon, Essex

Salary: 34,000 - 37,000 (DOE)

Job Type: Full Time (Monday - Friday)

As an Ocean Export Specialist, you will be responsible for managing the export process of goods by sea, ensuring the smooth and timely movement of shipments while adhering to international trade regulations.

From You:

• Previous experience in ocean freight forwarding or logistics is preferred.
• Strong understanding of export procedures, international shipping, and customs regulations.
• Excellent communication skills, both written and verbal.
• Detail-oriented with a strong focus on accuracy and efficiency.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Proficient in using freight forwarding software and MS Office applications (Excel, Word, etc.).
• Strong problem-solving skills and ability to manage multiple priorities.
• A customer-centric attitude with a commitment to service excellence.

Key Responsibilities:

• Manage and coordinate ocean export shipments from origin to destination.
• Prepare and verify all necessary export documentation, including bills of lading, export declarations, and customs clearance documents.
• Communicate with carriers, vendors, and customers to provide updates on shipment status and resolve any issues that may arise.
• Ensure compliance with international shipping regulations, including customs requirements, safety standards, and trade restrictions.
• Negotiate rates with ocean carriers and manage transportation costs to ensure the most cost-effective solutions for customers.
• Track shipments and resolve any delays or issues promptly.
• Provide excellent customer service by addressing inquiries and offering solutions to challenges.
• Work closely with internal teams, including customer service, sales, and customs, to ensure timely and efficient shipment delivery.
• Maintain accurate records of all shipments, including delivery details, charges, and any discrepancies.

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