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3rd Line IT Engineer

Focus Resourcing
Posted 2 days ago, valid for 16 days
Location

Basildon, Essex SS14 3RH, England

Salary

£35,000 - £50,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a 3rd Line IT Engineer in a small, busy team with an annual salary range of £35,000 to £50,000.
  • Working hours are Monday to Friday from 9:00 AM to 5:30 PM, with no hybrid or remote working options available.
  • Candidates must have a full UK driving licence and experience in a Managed Service Provider environment.
  • Technical proficiency in Windows server, Microsoft 365, Windows 10/11, and networking concepts is required.
  • The role includes providing technical support, troubleshooting, conducting maintenance tasks, and collaborating with other departments.

3rd Line IT Engineer to a small, busy and personable team, this position is paying an annual salary of 35,000 - 50,000. Working hours are Monday - Friday 9:00 - 5:30pm.

Duties:

  • Providing technical support to clients by phone, email and on - site visits
  • Troubleshoot, diagnose and resolve hardware and software issues
  • Conduct regular maintenance tasks
  • Work as part of a team and alongside other departments to contribute to ongoing service enhancements
  • All other relevant tasks

Benefits:

  • 35,000 - 50,000 per annum
  • 20 days holiday (3-5 days to be held back for Christmas shutdown) + Bank Holidays
  • Pension

Experience required:

  • Must have a full UK driving licence to be able to travel to client sites when needed
  • Managed Service Provider experience
  • Technical proficiency across: Windows server (including Active Directory, DNS & DHCP)
  • Microsoft 365
  • Windows 10/11
  • Networking concepts (TCP/IP, DNS, DHCP, VLANs & VPNs)
  • Experienced firewall knowledge form setup through to administering

To note there will be no hybrid / remote working in this position.

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

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