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3rd Line IT Engineer

Focus Resourcing
Posted 2 days ago, valid for 16 days
Location

Basildon, Essex SS16 5UY

Salary

£35,000 - £50,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a 3rd Line IT Engineer in a small, busy, and personable team.
  • The annual salary for this role ranges from £35,000 to £50,000.
  • Candidates must have a minimum of 3 years of experience in a Managed Service Provider environment.
  • Key responsibilities include providing technical support, troubleshooting hardware and software issues, and conducting maintenance tasks.
  • Note that there will be no hybrid or remote working options available for this position.

3rd Line IT Engineer to a small, busy and personable team, this position is paying an annual salary of £35,000 - £50,000. Working hours are Monday - Friday 9:00 - 5:30pm.

Duties:

  • Providing technical support to clients by phone, email and on - site visits
  • Troubleshoot, diagnose and resolve hardware and software issues
  • Conduct regular maintenance tasks
  • Work as part of a team and alongside other departments to contribute to ongoing service enhancements
  • All other relevant tasks

Benefits:

  • £35,000 - £50,000 per annum
  • 20 days holiday (3-5 days to be held back for Christmas shutdown) + Bank Holidays
  • Pension

Experience required:

  • Must have a full UK driving licence to be able to travel to client sites when needed
  • Managed Service Provider experience
  • Technical proficiency across: Windows server (including Active Directory, DNS & DHCP)
  • Microsoft 365
  • Windows 10/11
  • Networking concepts (TCP/IP, DNS, DHCP, VLANs & VPNs)
  • Experienced firewall knowledge form setup through to administering

To note there will be no hybrid / remote working in this position.

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.