Accounts Assistant

Accounts Assistant (Full-Time)

?? Location: Basildon?? Salary: £26,000 - £28,000

We’re looking for a detail-oriented Accounts Assistant to join our team in Basildon! This full-time role covers payroll processing, credit control, and bookkeeping support, ensuring smooth financial operations. If you’re organised, analytical, and enjoy working with numbers, this could be a great opportunity for you.

Key Responsibilities:

Payroll & Invoicing:

• Collect, verify, and process employees’ timesheets and attendance records weekly.
• Ensure all worked hours, overtime, and absences are accurately recorded.
• Process payroll data for starters, leavers, and changes, including holiday bookings.
• Ensure new starters comply with UK employment regulations.
• Maintain accurate payroll records, including personal details, pay rates, and job changes.
• Manage the payroll inbox, resolving employee queries and discrepancies.
• Generate and send invoices to clients in line with business terms.

Credit Control & Bookkeeping Support:

• Liaise with the bookkeeping team to ensure accurate payment allocations.
• Clarify allocations and obtain/provide remittance advices.
• Assist with uploading and allocating Facflow payments in Xero.
• Compile daily ledger reports and prioritise customer contact.
• Contact customers via phone (courtesy and follow-up calls) and handle incoming calls.
• Support phone interactions with email correspondence and action incoming emails.
• Address and log customer queries, reporting them to head office and following up.
• Chase missing or incorrect POs and liaise with Payroll on discrepancies.
• Maintain the Query Log and update customer contact details in Xero.
• Conduct regular credit and Companies House checks.
• Provide account statements to customers, including custom Excel reports when needed.
• Recommend escalation letters and send them once approved.
• Ensure chase notes are recorded in reports and Xero.
• Prepare monthly trend reports.

What We’re Looking For:

• Experience in payroll, credit control, or bookkeeping.
• Strong attention to detail and ability to manage multiple tasks.
• Excellent communication skills for liaising with employees and customers.
• Familiarity with UK payroll regulations and financial systems like Xero is a plus.

If you’re looking for a dynamic finance role in a supportive team, we’d love to hear from you!