Purchasing Assistant

Location: Full-time, On-sitePay: From £12.21 per hourExpected Hours: 40 per week

Job Overview:Join our team as a Purchasing Assistant, where you will be instrumental in building and maintaining strong commercial relationships with our suppliers. This role is crucial for managing purchasing records, supplier databases, and procurement contracts. Additionally, you will provide customer care support during peak periods and holidays to ensure seamless customer experiences.

Key Responsibilities:

• Supplier Relationship Management: Develop and maintain strong commercial relationships with suppliers to ensure smooth procurement processes and effective problem resolution.
• Procurement Records: Maintain and update purchasing records, supplier databases, and procurement contracts, ensuring all information is accurate and up-to-date.
• Supplier Performance Tracking: Record and monitor supplier Service Level Agreement (SLA) performance, ensuring timely and accurate delivery of goods and services.
• Order Management: Track overdue orders and returns, working with suppliers and internal teams to resolve issues efficiently.
• Customer Care Support: Provide customer care during busy periods or holidays, assisting with inquiries to ensure a positive customer experience.
• Communication: Manage incoming calls from suppliers and customers, addressing queries, resolving issues, and providing professional responses promptly.

Key Skills and Qualifications:

• Problem-Solving Skills: Ability to identify issues and proactively find effective solutions.
• Attention to Detail: Strong attention to detail when managing records, contracts, and supplier information.
• Fenestration Experience (Advantageous): Previous knowledge or experience in the fenestration industry is a plus, but not essential.
• Microsoft Office Skills: Proficiency in Microsoft Office applications (Excel, Word, Outlook) for managing procurement data and communications.
• Strong Communication Skills: Excellent verbal and written communication skills for effective interactions with suppliers, customers, and internal teams.
• Organizational Skills: Ability to manage multiple tasks and prioritize effectively in a busy environment.

Desirable Experience:

• Prior experience in a purchasing or procurement role is advantageous but not required.
• Experience in the fenestration industry would be beneficial.

Benefits:

• On-site parking

Experience:

• System administration: 2 years (required)