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Maintenance Contracts/Account Manager

Vision Personnel Limited
Posted a day ago, valid for 22 days
Location

Basildon, Essex SS14 3RH, England

Salary

£50,000 - £65,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Vision Personnel is seeking a Maintenance Contracts/Account Manager with a minimum of 2 years' experience in reactive maintenance or construction.
  • Candidates must be proficient in CAFM systems and have strong customer service skills, including quoting and estimating experience.
  • The role requires excellent communication abilities and proficiency in MS Outlook, Word, and Excel, with a salary of £40,000 per year.
  • Duties include managing client communications, financial discussions, and resolving issues while maintaining customer satisfaction.
  • The position is office-based with site visits, may involve overnight stays, and offers a negotiable pension and company car allowance.

Vision Personnel is working with an existing client, who's looking for a Maintenance Contracts/Account Manager.

Requirements:

  • Minimum 2 years' experience in reactive maintenance or construction
  • Proficiency in CAFM systems (e.g., Access Maintain, Verisae)
  • Strong customer service focus with quoting/estimating experience
  • Excellent communication across all levels
  • Proficiency in MS Outlook, Word, Excel; willingness to learn new systems
  • Reliable, punctual, with strong time management skills

Skills:

  • Strong verbal/written communication; able to explain technical info to non-technical clients
  • Experience handling financial matters (e.g., invoices)
  • Ability to manage multiple accounts, prioritize tasks, and resolve issues efficiently
  • Knowledge of maintenance processes, technical documents, and reports
  • Analytical thinking to recommend solutions based on client needs

Duties:

  • Effectively communicate with clients and manage financial discussions
  • Maintain customer satisfaction and resolve issues promptly
  • Organize and prioritize tasks, manage multiple accounts
  • Interpret technical documents and solve problems efficiently

Additional Information:

  • Smart dress code for client meetings
  • Office-based with site visits (80/20 split)
  • May involve overnight stays and attendance at client functions (expenses covered)
  • Pension and company car allowance negotiable

Contact Luca on (phone number removed) to see if you qualify for this role...!

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