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3rd Line Applications Engineer

Spectrum It Recruitment Limited
Posted 3 days ago, valid for 4 days
Location

Basingstoke, Hampshire RG21 7QU, England

Salary

£55,000 per annum

Contract type

Full Time

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Sonic Summary

info
  • The client is looking for an Applications Support Specialist to join their support team, providing technical support for integration teams.
  • The role involves managing BAU, new builds, and project work, along with being the escalation point for customer issues.
  • Candidates should have strong experience with Linux operating systems and knowledge of Windows Server environments, containerization, and web servers like IIS, Apache, and Nginx.
  • Excellent communication skills are essential, as the position is customer-facing, and proven 3rd Line Support experience is required.
  • The salary for this position has not been specified, but candidates should ideally have experience in similar roles.

Our client is seeking a talented Applications Support Specialist to join their talented support team.

In this role, you'll be providing expert technical support to the integration's teams, handling tasks like BAU, new builds, and project work. You'll also be the point of escalation for customer issues, working closely with local and centralised support teams to ensure deadlines and compliance are met. This is a customer-facing role, so excellent communication skills are key.

Essential Skills:

  • Strong experience with Linux operating Systems
  • Knowledge of Windows Server environments.
  • Knowledge of containerisation (Docker).
  • Experience with web servers like IIS, Apache, and Nginx.

Desirable Skills:

  • Understanding of SSL certificates and virtual server platforms.
  • Familiarity with Octopus Deploy, Bash/PowerShell, and Ansible.
  • Knowledge of databases (MS SQL, MariaDB, MySQL, Cassandra).
  • Proven 3rd Line Support experience.

If you're ready for a new challenge and want to work with a leader in the financial security space, apply today!

Please send your CV and any covering information to

Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.