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My client is seeking an experienced Area Manager to join their organisation. You will be leading and supporting a team of Estate Managers to ensure all the estates within your portfolio meet compliance requirements and provide an award-winning level of customer service. You will:
- Cover a portfolio of estates across the South of England
- Ensure all estate services are compliant with all legislative and regulatory requirements
- Lead, motivate and manage team members
- Monitor the service and provide effective solutions for improvement
- Plan, control and authorise expenditure to ensure value for money is achieved for customers and leaseholders
- Take swift action to resolve issues & report any significant areas of concern to the Head of Operations
- Comply with internal reporting requirements to enable the leadership team to track business performance effectively
- Network and build strong working relationships based on trust, with all stakeholders
- Represent the business at stakeholder meetings providing supporting reports as required
- Manage higher value/complex work contracts and projects to ensure work is delivered to time, budget and agreed quality standards
- Identify opportunities to continually improve the business such as enhancing working practices, expanding the portfolio, achieving cost efficiencies.
- Ideally be IRPM Qualified
- Must have leasehold management experience
- Deals effectively with the unexpected and enjoys overcoming difficult challenges
- Be an experienced Line Manager (you will be managing a geographically dispersed team of lone workers)
- Understand and have experience of Section 20 of the Landlord and Tenants Act
- Know how to set budgets
- Be experienced in holding resident meetings – i.e. Budget and Accounts meetings
- Comfortable using own initiative to resolve issues calmly and to make things happen
- Have a positive and proactive attitude
- Have the ability to manage conflicting priorities and demonstrate progressive approach
- Have experience of leading & developing high performance teams
- Have excellent communication skills
- Work with a high level of detail
- Have advanced working knowledge on Microsoft Office
- Ideally have an understanding of QUBE software systems
- Willingness to travel on a day-to-day basis
- Have a full clean driving licence and use of a car
