Back to searchCustomer Service Administrator
Pertemps Basingstoke
Posted 7 days ago, valid for a month
Basingstoke, Hampshire RG21 7QU, England
£12.7 per hour
Part Time
By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.
Sonic Summary
- Pertemps is recruiting Customer Service Administrators for a leading Logistics company in Basingstoke.
- This is a temporary ongoing position that may lead to permanent employment.
- The role involves a 4 on 4 off shift from 7am to 7pm, with a pay rate of £12.70 per hour.
- Candidates should have previous experience in a customer-facing role and be confident in phone communication.
- Proficiency in Microsoft packages and an analytical approach are also required for this position.
Responsibilities as a Customer Service Administrator:
- Answering telephone calls and emails
- Logging queries on the companies CRM system
- Dealing with any live issues and investigating discrepancies
- Completing KPI trackers and performance reports
- Collate information and update business system
- Chase internal teams to find query resolutions
- Building and maintaining solid relationships with depots and customers
Requirements for this position:
- Previous experience in a customer facing role
- Confident speaking over the phone
- Analytical working approach
- Experience and knowledge of Microsoft packages
The Role:
- 12.70 per hour
- 4 on 4 off shift, 7am - 7pm but flexibility is required
- Ongoing position
- Opportunity to work for a leading logistics company
If you are interested in this Customer Service administrator position, please apply below with an up-to-date CV or give Amy a call at the Pertemps Basingstoke branch.
