Account Manager

Owen Daniels

Posted 5 hours ago, valid for a day

Basingstoke, Hampshire RG22 4UY

Full Time

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Sonic Summary

The position is for an experienced Account Manager with a background in Services.
The role involves managing customer accounts, ensuring satisfaction, and developing the customer base.
Candidates should have strong interpersonal and communication skills, along with a good understanding of customer engagement.
This is a permanent position based in Basingstoke and field-based, with working hours from Monday to Friday, 0800 to 1700.
Salary is dependent on experience, and candidates should have relevant experience in account management.

Are you an experienced Account Manager? Have you worked in Services before? If so this role would be great for you. Our client is one the market leaders in the provision of laundry solutions are currently on the market for a Customer Service Executive to join their ever growing team. The successful candidate will demonstrate good account management experience and excellent customer service.Account ManagerPermanentDependant on experienceMonday – Friday 0800 - 1700Basingstoke / Field BasedAccount ManagerJob Description

Manage accounts of all customers within an assigned trading area in accordance with their customer commitment
Visit and liaise with customers to ensure their satisfaction with all aspects of their service and maintain and develop the customer base
Liaise closely with the Customer Service Administrators
Utilise the CRM computer system as appropriate
Achieve Customer retention sales targets

Account ManagerEssential Experience/Skills/Qualifications

Understanding of external and internal customer to the business and service office
Use a range of interpersonal skills, rapport building to support customer engagement
Use strong communication skills during customer interactions
Full and up to date knowledge of the products and services that are available to their customers

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