Back to searchPertemps are currently recruiting for Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is an ongoing temporary role that could lead to permanent.
Responsibilities as a Customer Service Administrator:
- Answering telephone calls and emails
- Logging queries on the companies CRM system
- Dealing with any live issues and investigating discrepancies
- Completing KPI trackers and performance reports
- Collate information and update business system
- Chase internal teams to find query resolutions
- Building and maintaining solid relationships with depots and customers
Requirements for this position:
- Previous experience in a customer facing role
- Confident speaking over the phone
- Analytical working approach
- Experience and knowledge of Microsoft packages
Shift times available:
- Tuesday until Saturday 6am until 2.30pm
- 12.20 per hour
If you are interested in this Customer Service position, please apply below with an up-to-date CV or give Amy a call at the Pertemps Basingstoke branch.
Customer Service Admin
Pertemps Basingstoke
Posted 8 hours ago, valid for 20 days
Basingstoke, Hampshire RG24, England
£12.2 per hour
Part Time
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Sonic Summary
- Pertemps is recruiting for Customer Service Administrators for a leading Logistics company in Chineham Basingstoke.
- This ongoing temporary role may lead to a permanent position and requires previous experience in a customer-facing role.
- The salary for this position is £12.20 per hour, with shift times from Tuesday to Saturday, 6am to 2:30pm.
- Candidates should possess strong phone communication skills, an analytical working approach, and knowledge of Microsoft packages.
- Interested applicants should apply with an up-to-date CV or contact Amy at the Pertemps Basingstoke branch.
Responsibilities as a Customer Service Administrator:
- Answering telephone calls and emails
- Logging queries on the companies CRM system
- Dealing with any live issues and investigating discrepancies
- Completing KPI trackers and performance reports
- Collate information and update business system
- Chase internal teams to find query resolutions
- Building and maintaining solid relationships with depots and customers
Requirements for this position:
- Previous experience in a customer facing role
- Confident speaking over the phone
- Analytical working approach
- Experience and knowledge of Microsoft packages
Shift times available:
- Tuesday until Saturday 6am until 2.30pm
- 12.20 per hour
If you are interested in this Customer Service position, please apply below with an up-to-date CV or give Amy a call at the Pertemps Basingstoke branch.