Back to searchCustomer Service Admin
Pertemps Basingstoke
Posted 8 hours ago, valid for 22 days
Basingstoke, Hampshire RG24, England
£12.2 per hour
Part Time
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Sonic Summary
- Pertemps is recruiting for Customer Service Administrators for a leading Logistics company in Chineham Basingstoke.
- This is a temporary role until the end of December, with the potential for a permanent position.
- Candidates should have previous experience in a customer-facing role and be confident speaking over the phone.
- The salary for this position is £12.20 per hour, with working hours typically from 9am to 6pm, Tuesday to Saturday or Sunday to Thursday.
- Interested applicants should apply with an up-to-date CV or contact Amy at the Pertemps Basingstoke branch.
Responsibilities as a Customer Service Administrator:
- Answering telephone calls and emails
- Logging queries on the companies CRM system
- Dealing with any live issues and investigating discrepancies
- Completing KPI trackers and performance reports
- Collate information and update business system
- Chase internal teams to find query resolutions
- Building and maintaining solid relationships with depots and customers
Requirements for this position:
- Previous experience in a customer facing role
- Confident speaking over the phone
- Analytical working approach
- Experience and knowledge of Microsoft packages
Shift times available:
- 12.20 per hour, working hours between 9am until 6pm
- Working typically Tuesday until Saturday or Sunday until Thursday
If you are interested in this Customer Service position, please apply below with an up-to-date CV or give Amy a call at the Pertemps Basingstoke branch.
