Back to searchCustomer Service Administrator
Pertemps Basingstoke
Posted 8 hours ago, valid for 8 days
Basingstoke, Hampshire RG21 7QU, England
£25,650 per annum
Full Time
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Sonic Summary
- Pertemps is seeking a full-time Customer Service Administrator for a distribution business in Basingstoke.
- The role involves processing orders, updating order statuses, and interacting with brands through various communication channels.
- Candidates should have previous customer service experience and be confident Microsoft users with excellent attention to detail.
- This permanent position offers a salary of £25,650 per annum and includes 28 days of annual leave plus bank holidays.
- The working hours are Monday to Friday, from 8.30 am to 4.30 pm.
Pertemps are currently recruiting for a Customer Service Administrator to join a distribution business based in Basingstoke. This is a full-time permanent position.
Responsibilities:
- Processing orders for all brands using CRM system
- Updating order statues and providing feedback to brands on their dispatch
- Provide warehouse with dispatch notes for all orders
- Record all daily dispatches
- Interact with brands through email, phone, live chat and social media channels
- Process billing information each week
- Manage the delivery of incoming stock, know which brands are bringing in new stock on what date
- Liaise with warehouse on delivery dates
Requirements:
- Previous customer service experience
- Available immediately
- Confident Microsoft user
- Excellent attention to detail
The Customer Service Administrator role:
- Monday - Friday, 8.30am - 4.30pm
- Full time, permanent position
- 25,650 per annum
- 28 days annual leave plus banking holidays
If you are interested in this this Customer Service Administrator position, please apply below or speak to Lily at Pertemps.
