- Supporting the Field Sales teams and customers to generate price proposals for lighting products and connected services.
- Processing orders and managing customer deliveries.
- Generating customer quotes.
- Developing an understanding of products and service offerings to guide customers on available solutions.
- Working closely with the Field Sales teams to identify upselling opportunities.
- Maintaining positive business relationships with customers.
- Previous experience in sales support or customer service.
- Excellent communication skills and the ability to work with people at all levels.
- Highly organised with the ability to prioritize a busy workload.
- Excellent attention to detail.
- Ability to develop and maintain excellent relationships with customers and internal/external stakeholders.
- A collaborative approach that delivers positive and sustainable results.