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Credit Controller

Vero HR
Posted a day ago, valid for 16 days
Location

Basingstoke, Hampshire RG22 4UY

Salary

£25,000 - £30,000 per annum

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Contract type

Full Time

Employee Assistance

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Sonic Summary

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  • A well-established independent banking and financial services group is seeking a Credit Controller in Basingstoke.
  • The role involves managing a portfolio of accounts, ensuring timely recovery of outstanding debts, and maintaining accurate records.
  • Candidates should have previous experience in a similar role within a regulated environment and possess strong negotiation and communication skills.
  • The competitive salary for this position ranges from £25,000 to £30,000, depending on skills and experience, with additional benefits including 25 days annual leave and a discretionary bonus scheme.
  • Applicants should be proactive, detail-oriented, and able to manage their workload effectively while living within a commutable distance to Basingstoke.

About the opportunity:

We are the internal recruitment partner for our client, a well-established independent banking and financial services group.

We are presenting a new and exciting opportunity for a highly organised and meticulous Credit Controller to join the team in Basingstoke.

As a Credit Controller, you will be responsible for managing an assigned portfolio of accounts, ensuring the timely recovery of outstanding debts. Your main focus will be to engage positively with customers, facilitate payment plans, and resolve any disputes or queries that may arise during the collections process.

Additionally, you will be tasked with maintaining accurate records of collection activities, providing updates to the team, and working closely with other departments including the debt recovery team based in Manchester. Your attention to detail and strong organisational skills will help ensure that all accounts are managed efficiently and in accordance with regulatory requirements.

This is a fantastic opportunity for an individual who is proactive, detail-oriented, and eager to contribute positively to a team environment. If you are looking to further your career in collections within a supportive and dynamic setting, we would love to hear from you!

Requirements

The successful candidate will be able to demonstrate the following:

  • Previous experience in a simlar role within a regulated environment is desirable.
  • Strong negotiation and communication skills both written and verbal.
  • Ability to build rapport with clients and handle challenging situations.
  • Excellent organisational skills and attention to detail.
  • A team player with a positive attitude and willingness to learn.
  • Ability to manage and prioritise workload effectively.
  • Knowledge of relevant regulations surrounding collections and debt recovery would be desirable.
  • Live within a commutable distance to the offices in Basingstoke.  

Benefits

In return we are offering:

  • A competitive salary between £25,000 - £30,000 dependent on skills, knowledge, and experience.
  • 25 days annual leave plus bank holidays.
  • Discretionary bonus scheme.
  • Death in service - 4x annual salary.
  • Pension contributions 4% employer, 5% employee.
  • Employee Assistance Programme
  • Various wellbeing and Social events throughout the year.

Interested? Then APPLY now for immediate consideration.

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By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.