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Contact Centre Advisors

Tulip Recruitment
Posted 24 days ago, valid for 6 days
Location

Basingstoke, Hampshire RG22 4UY

Salary

£22,000 - £26,400 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The organization is seeking temporary Contact Centre Advisors to provide customer support.
  • Candidates should possess strong customer service skills and the ability to resolve issues effectively.
  • This is a full-time office-based position requiring 37 hours of work per week, Monday to Friday.
  • The role involves assisting customers with enquiries, setting up payment plans, and handling complaints.
  • Salary details were not specified, but candidates are expected to have relevant experience in customer service.

We have an ongoing requirement for temporary Contact Centre Advisors to join this professional organisation. The Contact Centre Advisors will be the first point of contact for all of their customers and will provide a full support service to them.The ideal candidates will have great customer service skills and will thrive working in a busy and demanding environment and will have the ability to turn a problem into a solution. The Contact Centre Advisors will work as part of a large team with a modern office environment.

This is a full time office based position working Monday to Friday, 37 hours per week.

Duties

  • Assisting customers with a variety of general enquiries
  • Setting up payment plans
  • Dealing with customer complaints
  • Book routine or emergency repairs

If you do not hear from a Consultant within 1 week of your application then unfortunately, on this occasion, you have been unsuccessful

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.