WHAT WE'RE LOOKING FOR.In short, we're looking for a Trainee Customer Service Executive to join one of our international export clients based in Basingstoke.As a trainee, a background in exports is certainly ideal, but not essential. Full training is on offer to really dig deep into the architecture of the industry, so what you need to bring to the party is personality and enthusiasm for impeccable service, learning new skills and becoming an expert in your field. WHAT WILL YOU BE DOING?A typical day will see you utilising you're prior office experience and eloquent communication to liaise with clients, both UK and internationally, over the phone and via email, to provide the best quality service and really immerse yourself in the industry. You'll be taking orders, providing updates, time-lines, and resolving issues and stock delays.Once you've found your feet you'll soon be managing global accounts; using your knowledge to advise on the best solutions and products for your customer.You'll be consistently liaising with clients, some active, and some less active. You'll do this through innovative and proactive methods. It's important to think creatively to maximise opportunities. Naturally, you'll be involved in a variety of learning opportunities with the senior leadership team. They're there to support you in becoming the best Exec you can be, opening the doors for future progression within the business.WHAT'S IN IT FOR YOU?-Flexible start times.-24 Days annual leave plus bank holidays.-Life Insurance.-Progression and pay reviews. -Regular company events.-International environment and clients. -Modern, refurbished office space. APPLY.To find out more, please follow the link or give us a call.Alternatively, if you've come this far down the advert and think this one isn't quite your cup of tea, that's fine, perhaps you have a friend who could be interested. Feel free to send them this way, there could be a £50 voucher waiting.By applying for this role your details will be submitted to Priority Appointments. Our Privacy Policy explains how we will use your information - please refer to our website and privacy policy for more details.Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally. Therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website.
Back to searchCustomer Service Executive
Priority Appointments
Posted 3 days ago, valid for 12 days
Basingstoke, Hampshire RG22 4UY
£22,000 - £26,400 per annum
Full Time
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Sonic Summary
- The company is seeking a Trainee Customer Service Executive for an international export client based in Basingstoke.
- While a background in exports is preferred, it is not essential as full training will be provided.
- Candidates should have prior office experience and excellent communication skills to engage with clients both in the UK and internationally.
- The role offers a salary that includes progression and pay reviews, as well as benefits like flexible start times, 24 days of annual leave, and life insurance.
- No specific years of experience are mentioned, but enthusiasm for learning and delivering impeccable service is crucial.
