Customer Logistics & Compliance Coordinator

Customer Logistics & Compliance Coordinator – IT Asset Disposal, Salary: £29k + Excellent benefits and career development opportunities, Hybrid: Tuesday, Wednesday, Thursday in the Basingstoke office with the option to work from home on Monday and Friday.

We have an exciting opportunity for a Customer Logistics & Compliance Coordinator to work for a Leading and growing IT business with their ITAD team providing IT Asset Disposal for high profile customers in the public and private sector. This role is responsible for processing customer orders / requests, which includes logistics coordination, document / process control and customer / stakeholder management and communication, in a highly regulated and compliance driven environment.

Experience in IT Asset Disposal and of ADISA, ITAD, WEEE, GDPR certification / regulations would be an advantage but is not essential. We are also keen to hear from candidates from other backgrounds with relevant experience (preferably in a regulated environment) E.G. Customer Sales Coordinator, Project Coordinator / Project Administrator, Compliance Administrator, Logistics Coordinator, Document Controller.

The role:

• Providing Operational function to ensure compliance/adherence to the ADISA Certification, GDPR and WEEE Regulations.
• Providing Operational support including collections, chain of custody, reporting and residual values.
• Managing day-to-day ITAD collections requests from existing accounts.
• Ensuring services are delivered to the customer in accordance with the terms and conditions of the relevant contract.
• Obtaining quotations from our logistics partners, scheduling collections.
• Responsible for ensuring all customers receive delivery logs, audit reports/certificates.
• Assistance with sales proposals and quotations
• Account management of strategic in-house accounts (Administratively as opposed to Sales).

Candidate requirements:

• Exceptional attention to detail with high IT literacy, data analysis skills and the ability to use multiple systems to manage and record data and processes.
• Experience of working in a compliance, regulated and process driven environment is highly advantageous.
• Experience in a similar role E.G. Customer Sales Coordinator, Project Coordinator / Project Administrator, Compliance Administrator, Logistics Coordinator, Document Controller.
• Stakeholder management experience (customers and internal teams)

Benefits:

25 days holiday, rising to 28 days after 5 plus years’ service, Holiday purchase scheme, Company supported CSR Volunteer Day, 2 days for personal wellbeing.

Pension – including option to join Salary Sacrifice/Exchange for Pension scheme (SXP) (subject to eligibility criteria)

Death in Service – x4 basic salary, Private Medical Insurance available, partially subsidised.

Electric Vehicle salary sacrifice scheme (subject to eligibility criteria)

SAGE Employee Benefits Scheme

Out of town offices with free parking

If you’re skills and experience fit this role then please apply attaching your CV.