- Be the first point of contact for customer enquiries
- Liaise with internal departments and allocate queries to correct area
- Handle high volumes of inbound calls in a professional manner
- Manage the mailbox efficiently
- Support customers via the live chat function
Back to searchSheridan Maine are delighted to be working with a market leading business supporting their customer service team in Hampshire.They are seeking a Customer Service Representative who will undertake the following tasks:
Customer Service
Sheridan Maine South
Posted 5 hours ago, valid for 22 days
Basingstoke, Hampshire RG22 4UY
£24,000 - £28,800 per annum
Full Time
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Sonic Summary
- Sheridan Maine is seeking a Customer Service Representative for a market-leading business in Hampshire.
- The role involves being the first point of contact for customer inquiries, managing high volumes of inbound calls, and supporting customers via live chat.
- Candidates should have prior experience in a similar customer service role and possess a professional telephone manner and positive attitude.
- The position offers excellent training, career development opportunities, and a competitive salary with additional benefits.
- Applicants must be eligible to work in the UK full-time and should have at least one year of relevant experience.