Customer Service AdministratorPertemps are currently recruiting for Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is an ongoing temporary role that could lead to permanent.Responsibilities as a Customer Service Administrator:- Answering telephone calls and emails- Logging queries on the companies CRM system- Dealing with any live issues and investigating discrepancies- Completing KPI trackers and performance reports- Collate information and update business system- Chase internal teams to find query resolutions- Building and maintaining solid relationships with depots and customersRequirements for this position:- Previous experience in a customer facing role- Confident speaking over the phone- Analytical working approach- Experience and knowledge of Microsoft packagesShift times available:- 4 on 4 off Paying £12.20 per hour- 7am until 7pmIf you are interested in this Customer Service position, please apply below with an up-to-date CV or give Amy a call at the Pertemps Basingstoke branch.
Back to search
Customer Service Admin
Pertemps Basingstoke
Posted a day ago, valid for 9 days
Basingstoke, Hampshire RG22 4UY
£24,000 - £28,800 per annum
Part Time
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- Pertemps is recruiting for Customer Service Administrators for a leading logistics company in Chineham Basingstoke.
- This ongoing temporary role may lead to a permanent position and requires previous experience in a customer-facing role.
- The salary for this position is £12.20 per hour, with shift times of 7am to 7pm on a 4 on 4 off schedule.
- Key responsibilities include answering calls and emails, logging queries, and maintaining relationships with customers and depots.
- Candidates should be confident in phone communication and have knowledge of Microsoft packages.