Pertemps are currently recruiting for Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This will be a temporary assignment starting November until January.Responsibilities as a Customer Service Administrator:- Answering telephone calls and emails- Logging queries on the companies CRM system- Dealing with any live issues and investigating discrepancies- Completing KPI trackers and performance reports- Collate information and update business system- Chase internal teams to find query resolutions- Building and maintaining solid relationships with depots and customersRequirements for this position:- Previous experience in a customer facing role- Confident speaking over the phone- Analytical working approach- Experience and knowledge of Microsoft packagesShift times available:- Various shift patterns working 3pm until midnight Paying £12.70 per hour- Some weekends will be required to workIf you are interested in this Customer Service position, please apply below with an up-to-date CV or give Amy a call at the Pertemps Basingstoke branch.
Back to searchCustomer Service Admin
Pertemps Basingstoke
Posted 7 hours ago, valid for 22 days
Basingstoke, Hampshire RG22 4UY
£24,000 - £28,800 per annum
Part Time
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Sonic Summary
- Pertemps is recruiting for Customer Service Administrators for a temporary assignment at a leading Logistics company in Chineham Basingstoke, starting in November and ending in January.
- Candidates should have previous experience in a customer-facing role and be confident speaking over the phone.
- The position pays £12.70 per hour and requires flexibility to work various shift patterns, including some weekends.
- Responsibilities include answering calls and emails, logging queries on the CRM system, and maintaining relationships with depots and customers.
- Applicants should possess an analytical working approach and experience with Microsoft packages.
