Pertemps are currently recruiting for Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temporary role until the end of December. The role could lead to a permanent position.Responsibilities as a Customer Service Administrator:- Answering telephone calls and emails- Logging queries on the companies CRM system- Dealing with any live issues and investigating discrepancies- Completing KPI trackers and performance reports- Collate information and update business system- Chase internal teams to find query resolutions- Building and maintaining solid relationships with depots and customersRequirements for this position:- Previous experience in a customer facing role- Confident speaking over the phone- Analytical working approach- Experience and knowledge of Microsoft packagesShift times available:- £12.20 per hour, working hours between 9am until 6pm- Working typically Tuesday until Saturday or Sunday until ThursdayIf you are interested in this Customer Service position, please apply below with an up-to-date CV or give Amy a call at the Pertemps Basingstoke branch.
Back to searchCustomer Service Admin
Pertemps Basingstoke
Posted 17 days ago, valid for 6 days
Basingstoke, Hampshire RG22 4UY
£12.2 per hour
Part Time
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- Pertemps is recruiting for Customer Service Administrators for a temporary role at a leading Logistics company in Chineham Basingstoke, lasting until the end of December.
- The position offers a salary of £12.20 per hour, with working hours typically from 9am to 6pm, Tuesday to Saturday or Sunday to Thursday.
- Candidates should have previous experience in a customer-facing role and be confident in speaking over the phone.
- Responsibilities include answering calls and emails, logging queries on the CRM system, and maintaining relationships with depots and customers.
- This role could potentially lead to a permanent position for the right candidate.
