Pertemps are currently recruiting for Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temporary role until the end of December. The role could lead to a permanent position.Responsibilities as a Customer Service Administrator:- Answering telephone calls and emails- Logging queries on the companies CRM system- Dealing with any live issues and investigating discrepancies- Completing KPI trackers and performance reports- Collate information and update business system- Chase internal teams to find query resolutions- Building and maintaining solid relationships with depots and customersRequirements for this position:- Previous experience in a customer facing role- Confident speaking over the phone- Analytical working approach- Experience and knowledge of Microsoft packagesShift times available:- £12.20 per hour, working hours between 9am until 6pm- Working typically Tuesday until Saturday or Sunday until ThursdayIf you are interested in this Customer Service position, please apply below with an up-to-date CV or give Amy a call at the Pertemps Basingstoke branch.
Back to searchCustomer Service Admin
Pertemps Basingstoke
Posted 6 days ago, valid for 16 days
Basingstoke, Hampshire RG22 4UY
£12.2 per hour
Part Time
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Sonic Summary
- Pertemps is recruiting for Customer Service Administrators for a temporary role at a leading Logistics company in Chineham Basingstoke, lasting until the end of December.
- The position offers a salary of £12.20 per hour, with working hours typically from 9am to 6pm, Tuesday to Saturday or Sunday to Thursday.
- Candidates should have previous experience in a customer-facing role and be confident in speaking over the phone.
- Responsibilities include answering calls and emails, logging queries on the CRM system, and maintaining relationships with depots and customers.
- This role could potentially lead to a permanent position for the right candidate.
