Customer Service AdministratorPertemps are currently recruiting for Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is an ongoing temporary role that could lead to permanent.Responsibilities as a Customer Service Administrator:- Answering telephone calls and emails- Logging queries on the companies CRM system- Dealing with any live issues and investigating discrepancies- Completing KPI trackers and performance reports- Collate information and update business system- Chase internal teams to find query resolutions- Building and maintaining solid relationships with depots and customersRequirements for this position:- Previous experience in a customer facing role- Confident speaking over the phone- Analytical working approach- Experience and knowledge of Microsoft packagesShift times available:- Friday until Tuesday 6am until 2.30pm- £12.20 per hourIf you are interested in this Customer Service position, please apply below with an up-to-date CV or give Amy a call at the Pertemps Basingstoke branch.
Back to searchCustomer Service Administrator
Pertemps Basingstoke
Posted 19 hours ago, valid for a month
Basingstoke, Hampshire RG22 4UY
£24,000 - £28,800 per annum
Part Time
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Sonic Summary
- Pertemps is seeking Customer Service Administrators for a leading logistics company in Basingstoke, with the role being ongoing temporary that may lead to permanent employment.
- The responsibilities include answering calls and emails, logging queries on the CRM system, and completing performance reports.
- Candidates must have previous experience in a customer-facing role and be confident speaking over the phone, along with knowledge of Microsoft packages.
- The position offers a salary of £12.20 per hour and requires candidates to have prior experience in customer service.
- Shift times are available from Friday to Tuesday, 6am to 2.30pm.
