Pertemps are currently recruiting for Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temporary role until the end of December. The role could lead to a permanent position.Responsibilities as a Customer Service Administrator:- Answering telephone calls and emails- Logging queries on the companies CRM system- Dealing with any live issues and investigating discrepancies- Completing KPI trackers and performance reports- Collate information and update business system- Chase internal teams to find query resolutions- Building and maintaining solid relationships with depots and customersRequirements for this position:- Previous experience in a customer facing role- Confident speaking over the phone- Analytical working approach- Experience and knowledge of Microsoft packagesShift times available:- £12.20 per hour, working Monday - Friday 8am - 4.30pm- you will be required to work 5pm - 1am from the 20th December to 24th December.If you are interested in this Customer Service position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch.
Back to searchCustomer Service Administrator
Pertemps Basingstoke
Posted 15 hours ago, valid for 3 days
Basingstoke, Hampshire RG22 4UY
£12.2 per hour
Part Time
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Sonic Summary
- Pertemps is recruiting for Customer Service Administrators for a leading Logistics company in Chineham Basingstoke.
- This temporary role, lasting until the end of December, may lead to a permanent position.
- Candidates should have previous experience in a customer-facing role and be confident speaking over the phone.
- The position offers a salary of £12.20 per hour, with standard hours from Monday to Friday, 8am to 4:30pm, and shifts from 5pm to 1am from December 20th to 24th.
- Interested applicants should apply with an up-to-date CV or contact Jemma at the Pertemps Basingstoke branch.
