SonicJobs Logo
Left arrow iconBack to search

Customer Service Advisor

Hays Specialist Recruitment Limited
Posted 15 hours ago, valid for 7 days
Location

Basingstoke, Hampshire RG22 4UY

Salary

£26 - £28 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • This is an excellent opportunity to join a reputable and growing business in Basingstoke.
  • The role of Customer Service Advisor requires managing both inbound and outbound customer calls.
  • Candidates should possess first-class customer engagement skills and be able to multitask efficiently.
  • The position offers a salary ranging from £26K to £28K per annum and requires prior experience in a similar role.
  • The role is office-based during the probation period, transitioning to a hybrid model thereafter.

Your new companyThis is an amazing opportunity to join a growing business which has an excellent brand reputation and a very loyal customer base. Your new roleYou will be joining a friendly and professional team who work to common goals and objectives and share success. Your role will be to provide B2B customers with an excellent level of service. Our client is seeking an outgoing and self-motivated individual who is equally at home managing inbound, as outbound customer calls. The successful candidate will need first-class customer engagement skills, be excellent at multitasking and able to manage data with accuracy and efficiency. You will be the first point of contact for customers via calls and emails, responsible for creating quotations, processing orders, liaising with internal and external logistics teams, proactively calling customers who have requested quotations to cross-sell and close business. What you'll get in returnThis is an amazing opportunity for someone to make this role their own and have a direct impact on the success of the business. This role is fully office based during the probation period and then 4 days in the office and 1 day of remote working. Please note; this role is based in a location with no access to public transport. Customer Service Advisor, Full Time, Monday to Friday, £26K to £28K PA, BasingstokeWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.