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Customer Service Advisor

Hays Business Support
Posted 15 hours ago, valid for 7 days
Location

Basingstoke, Hampshire RG21 7QU, England

Salary

£26000 - £28000/annum £26K to £28K PA

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Contract type

Full Time

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Sonic Summary

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  • This is an opportunity to join a growing business with a strong brand reputation and loyal customer base.
  • The role involves providing excellent B2B customer service, managing both inbound and outbound calls, and handling quotations and orders.
  • Candidates should have first-class customer engagement skills, multitasking abilities, and accurate data management capabilities.
  • The position is full-time, Monday to Friday, offering a salary range of £26K to £28K per annum.
  • The role requires a minimum of 1 year of relevant experience and is based in Basingstoke, with limited public transport access.

Your new company
This is an amazing opportunity to join a growing business which has an excellent brand reputation and a very loyal customer base.
Your new role
You will be joining a friendly and professional team who work to common goals and objectives and share success. Your role will be to provide B2B customers with an excellent level of service. Our client is seeking an outgoing and self-motivated individual who is equally at home managing inbound, as outbound customer calls. The successful candidate will need first-class customer engagement skills, be excellent at multitasking and able to manage data with accuracy and efficiency. You will be the first point of contact for customers via calls and emails, responsible for creating quotations, processing orders, liaising with internal and external logistics teams, proactively calling customers who have requested quotations to cross-sell and close business.
What you'll get in return
This is an amazing opportunity for someone to make this role their own and have a direct impact on the success of the business. This role is fully office based during the probation period and then 4 days in the office and 1 day of remote working. Please note; this role is based in a location with no access to public transport. Customer Service Advisor, Full Time, Monday to Friday, 26K to 28K PA, Basingstoke
What you need to do now


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