Back to searchCustomer Service Advisor
Pertemps Basingstoke
Posted a day ago, valid for 21 days
Basingstoke, Hampshire RG21 7QU, England
£27,456 per annum
Full Time
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Sonic Summary
- Pertemps is seeking multiple Customer Service Advisors for a leading distribution business in Basingstoke.
- Candidates should have previous customer service experience and possess excellent communication skills.
- The role offers a salary of £27,456 per annum and requires a commitment of Monday to Friday from 8 am to 4:30 pm.
- In addition to 25 days of holiday plus bank holidays, one in eight Saturdays will be required, with double pay for those shifts.
- This position is ideal for individuals who enjoy problem-solving and building rapport with customers.
Pertemps are currently recruiting for multiple Customer Service Advisors to join a leading distribution business in Basingstoke. Our client are looking for resilient, bubbly individuals who thrive in a fast-paced environment and passionate about delivering excellent service.
Responsibilities as a Customer Service Advisor:
- Handle and resolve a wide range of customer service issues
- Providing effective, timely and high-quality service via phone and email
- Dealing with queries and liaising with internal departments
- Working closely with the transport team
- Building and maintaining key business relationships
Requirments
- Previous customer service experience
- Excellent written and verbal communication skills
- Ability to be resilient and emphatic when required
- Excellent administrative skills
- Proficient in Microsoft packages.
The Role:
- Salary of 27,456 per annum
- Monday to Friday 8am - 4.30pm
- 25 days holiday + Bank Holidays
- 1 in 8 Saturdays will be required to be worked, paid at double time along with one bank holiday.
- Incentive schemes to increase earnings
- Exclusive range of high street discounts
If you enjoy problem solving and building rapport with key customers, this could be the perfect position for you. Please apply below with an up-to-date CV or give Jemma a call at Pertemps.
