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Customer Service Advisor

Pertemps Basingstoke
Posted 11 hours ago, valid for 23 days
Location

Basingstoke, Hampshire RG21 7QU, England

Salary

£27,456 per annum

Contract type

Full Time

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Sonic Summary

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  • Pertemps is recruiting multiple Customer Service Advisors for a leading distribution business in Basingstoke.
  • The role requires previous customer service experience and offers a salary of £27,456 per annum.
  • Candidates should possess excellent written and verbal communication skills, as well as strong administrative abilities.
  • The position involves working Monday to Friday from 8am to 4.30pm, with one in eight Saturdays required at double pay.
  • This role includes 25 days of holiday plus bank holidays, incentive schemes, and exclusive high street discounts.
Customer Service Advisor

Pertemps are currently recruiting for multiple Customer Service Advisors to join a leading distribution business in Basingstoke. Our client are looking for resilient, bubbly individuals who thrive in a fast-paced environment and passionate about delivering excellent service.

Responsibilities as a Customer Service Advisor:
- Handle and resolve a wide range of customer service issues
- Providing effective, timely and high-quality service via phone and email
- Dealing with queries and liaising with internal departments
- Working closely with the transport team
- Building and maintaining key business relationships

Requirments
- Previous customer service experience
- Excellent written and verbal communication skills
- Ability to be resilient and emphatic when required
- Excellent administrative skills
- Proficient in Microsoft packages.

The Role:
- Salary of 27,456 per annum
- Monday to Friday 8am - 4.30pm
- 25 days holiday + Bank Holidays
- 1 in 8 Saturdays will be required to be worked, paid at double time along with one bank holiday.
- Incentive schemes to increase earnings
- Exclusive range of high street discounts

If you enjoy problem solving and building rapport with key customers, this could be the perfect position for you. Please apply below with an up-to-date CV or give Jemma a call at Pertemps.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.