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Customer Service

Sheridan Maine South
Posted 7 hours ago, valid for 22 days
Location

Basingstoke, Hampshire RG22 4UY

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Sheridan Maine is seeking a Customer Service Representative for a market-leading business in Hampshire.
  • The role involves being the first point of contact for customer inquiries, managing high volumes of inbound calls, and supporting customers via live chat.
  • Candidates should have prior experience in a similar customer service role and possess a professional telephone manner and positive attitude.
  • The position offers excellent training, career development opportunities, and a competitive salary with additional benefits.
  • Applicants must be eligible to work in the UK full-time and should have at least one year of relevant experience.
Sheridan Maine are delighted to be working with a market leading business supporting their customer service team in Hampshire.They are seeking a Customer Service Representative who will undertake the following tasks:
  • Be the first point of contact for customer enquiries
  • Liaise with internal departments and allocate queries to correct area
  • Handle high volumes of inbound calls in a professional manner
  • Manage the mailbox efficiently
  • Support customers via the live chat function
This role will suit a highly organised individual who works well under pressure and can handle a busy workload. Professional telephone mannerism and a positive attitude are essential for this position. It is also essential to have prior experience in a similar customer service role.The client offers excellent training and career development opportunities, and there are additional benefits offered such as a competitive bonus.You are required to be eligible to work in the UK full time without restriction.Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.