Back to searchTerm Time Customer Service Advisor
Pertemps Basingstoke
Posted 8 hours ago, valid for 23 days
Basingstoke, Hampshire RG21 7QU, England
£27,456 per annum
Full Time
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Sonic Summary
- Pertemps is seeking a Term Time Customer Service Advisor for a leading distribution business in Basingstoke.
- The role requires previous customer service experience, excellent communication skills, and proficiency in Microsoft packages.
- The position offers a salary of £27,456 FTE and involves working Monday to Friday from 8 am to 4:30 pm during term time, with one Saturday in eight required.
- Responsibilities include resolving customer service issues, providing timely service via phone and email, and maintaining business relationships.
- This role is ideal for a resilient and empathetic individual who enjoys problem-solving and building rapport with customers.
Pertemps are currently recruiting for a Customer Service Advisors to join a leading distribution business in Basingstoke. Our client is looking for a resilient and bubbly individual who thrives in a fast-paced environment and passionate about delivering excellent service. This position is working only during term time.
Responsibilities as a Customer Service Advisor:
- Handle and resolve a wide range of customer service issues
- Providing effective, timely and high-quality service via phone and email
- Dealing with queries and liaising with internal departments
- Working closely with the transport team
- Building and maintaining key business relationships
Requirments
- Previous customer service experience
- Excellent written and verbal communication skills
- Ability to be resilient and emphatic when required
- Excellent administrative skills
- Proficient in Microsoft packages.
The Role:
- Salary of 27,456 FTE
- Monday to Friday 8am - 4.30pm
- Working only during term time
- 1 in 8 Saturdays will be required to be worked, paid at double time along with one bank holiday.
- Incentive schemes to increase earnings
- Exclusive range of high street discounts
If you enjoy problem solving and building rapport with key customers, this could be the perfect position for you. Please apply below with an up-to-date CV or give Jemma a call at Pertemps.
