Term Time Customer Service AdvisorPertemps are currently recruiting for a Customer Service Advisors to join a leading distribution business in Basingstoke. Our client is looking for a resilient and bubbly individual who thrives in a fast-paced environment and passionate about delivering excellent service. This position is working only during term time.Responsibilities as a Customer Service Advisor:- Handle and resolve a wide range of customer service issues- Providing effective, timely and high-quality service via phone and email- Dealing with queries and liaising with internal departments- Working closely with the transport team- Building and maintaining key business relationshipsRequirments- Previous customer service experience- Excellent written and verbal communication skills- Ability to be resilient and emphatic when required- Excellent administrative skills- Proficient in Microsoft packages.The Role:- Salary of £27,456 FTE- Monday to Friday 8am - 4.30pm- Working only during term time- 1 in 8 Saturdays will be required to be worked, paid at double time along with one bank holiday.- Incentive schemes to increase earnings- Exclusive range of high street discountsIf you enjoy problem solving and building rapport with key customers, this could be the perfect position for you. Please apply below with an up-to-date CV or give Jemma a call at Pertemps.
Back to searchTerm Time Customer Service Advisor
Pertemps Basingstoke
Posted 13 hours ago, valid for 23 days
Basingstoke, Hampshire RG22 4UY
£24,000 - £28,800 per annum
Full Time
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Sonic Summary
- Pertemps is seeking a Term Time Customer Service Advisor for a leading distribution business in Basingstoke.
- The role requires previous customer service experience and offers a salary of £27,456 FTE.
- Candidates should possess excellent communication and administrative skills, along with resilience and empathy.
- The position involves working Monday to Friday from 8am to 4:30pm, with one Saturday in eight required at double pay.
- This is an ideal opportunity for those who enjoy problem-solving and building customer relationships.
