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Collections & Recoveries Administrator
Location: Central Basingstoke
Job Type: Full-time
Salary: Competitive
We are excited to assist one of our long-term clients in their search for a Collections and Recoveries Administrator. This role is essential in supporting their teams by ensuring an effective and efficient collections process through administrative tasks that facilitate payments and minimize losses.
Day-to-day of the role:
- Manage the insolvency process including the termination of agreements, corresponding with insolvency practitioners, and administration of each case.
- Collect sales proceeds and accurately raise paperwork for events such as termination and write-offs.
- Process instructions to repossession agents to ensure assets are collected, agreements are settled or processed by write-off.
- Handle invoicing from external partners for payment.
- Conduct process flow administration work for key accounts and suppliers.
- Perform other ad hoc activities required to ensure the smooth running of the Collections & Recoveries department.
Required Skills & Qualifications:
- Experience working within a Customer Service and Collections & Recoveries environment.
- Confident telephone manner and proven time and task management skills.
- Ability to work in a busy, open-plan office environment.
- Flexibility to work additional hours on an ad-hoc basis as needed.
- Adherence to policies, procedures, guidelines, and the internal control framework in addition to regulatory compliance requirements.
Benefits:
- Competitive salary and benefits package.
- Regular performance reviews and ongoing training and development opportunities.
- Business casual dress code.
- Dynamic work environment with a supportive team.
- To apply for the Collections & Recoveries Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
How to Apply:
To apply for the Collections & Recoveries Administrator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
