Collections Administrator

Collections & Recoveries Administrator

Location: Central Basingstoke

Job Type: Full-time

Salary: Competitive

We are excited to assist one of our long-term clients in their search for a Collections and Recoveries Administrator. This role is essential in supporting their teams by ensuring an effective and efficient collections process through administrative tasks that facilitate payments and minimize losses.

Day-to-day of the role:

• Manage the insolvency process including the termination of agreements, corresponding with insolvency practitioners, and administration of each case.
• Collect sales proceeds and accurately raise paperwork for events such as termination and write-offs.
• Process instructions to repossession agents to ensure assets are collected, agreements are settled or processed by write-off.
• Handle invoicing from external partners for payment.
• Conduct process flow administration work for key accounts and suppliers.
• Perform other ad hoc activities required to ensure the smooth running of the Collections & Recoveries department.

Required Skills & Qualifications:

• Experience working within a Customer Service and Collections & Recoveries environment.
• Confident telephone manner and proven time and task management skills.
• Ability to work in a busy, open-plan office environment.
• Flexibility to work additional hours on an ad-hoc basis as needed.
• Adherence to policies, procedures, guidelines, and the internal control framework in addition to regulatory compliance requirements.

Benefits:

• Competitive salary and benefits package.
• Regular performance reviews and ongoing training and development opportunities.
• Business casual dress code.
• Dynamic work environment with a supportive team.
• To apply for the Collections & Recoveries Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

How to Apply:

To apply for the Collections & Recoveries Administrator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.