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The opportunity
We have an opportunity for a HR Administrator to join us on the exciting and rewarding path we are taking here at Castle Trust Bank. Having become a fully authorised bank in 2020, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.
Working in our HR function, you will support a wide range of HR activities to support the enhancement of the employee experience at every stage of the employment life cycle. In this role, you will be key to ensuring seamless HR processes, from recruitment and onboarding to ongoing employee administration and data management:
- Recruitment Coordination: Support the HR team in recruitment, including processing Right to Work checks, managing our Applicant Tracking System (Workable), and ensuring a smooth, positive candidate experience.
- Onboarding New Starters: Own the digital onboarding process for new employees, from offer letter and contract generation to pre-employment checks and coordination with other departments (e.g., Technology, Facilities).
- Employee Experience: Maintain regular communication to ensure a positive employee experience and smooth transitions throughout the employment journey.
- HR Inbox Management: Take charge of the HR inbox, handling requests professionally and distributing queries as needed.
- Employee Documentation & Data: Process changes such as contract variations, promotions, leave, and departures. Update the HR system (Cezanne HR) and Learning system (Kallidus) with accurate, current information.
- HR Reporting: Collaborate on data collection, reporting, and metrics for dashboards and KPIs to support data-driven HR decisions.
This role will benefit a hybrid working arrangement, to be based between our Basingstoke office (3 days per week) and working the rest of the week from home.
What we are looking for in you
What is important is that you have a degree in a related discipline (e.g. Human Resource Management, Business Management) and it would be advantageous if you have some experience in working in HR administration within a busy office environment. You will have the ability to follow policies and procedures, paying meticulous attention to detail at all times. Your communication skills (both written and verbal) will be strong with exceptional organisational skills with the ability to work flexibly and prioritising workload to meet various deadlines and SLAs. You will have previously worked within a HRIS with experience in developing HRIS systems to improve efficiency.
What is equally important to us is that you have the ability to work in a professional and amenable manner, establishing and maintaining constructive relationships and building rapport whilst being tactile and discreet when dealing with confidential information. You will have a proactive desire to assist and support prospective and current employees, managers and other members of HR, with a desire to take ownership of processes associated with the role and continuously improve and enhance them. A firm understanding of the role of HR and the ambition to develop your knowledge of HR practice and processes would be beneficial.
Whats in it for you
As well as a competitive salary, we offer an annual performance related bonus based on individual and company performance. In addition, a generous contributory pension scheme through Hargreaves Lansdown, life assurance, 25 days annual leave (plus bank holidays on top) with the option to buy/sell up to 5 additional days (terms apply). In addition, you will receive an extra day paid annual leave for Volunteering.
Wellbeing is also high on our agenda, and we offer healthcare benefits through Equipsme. In addition, all colleagues have free access to TELUS Health EAP to support their health and wellbeing. We also offer free eye test vouchers and discounted gym membership, and if thats not enough, we also offer season ticket travel loans (if applicable).
Caught your attention? If so, wed love to talk to you and tell you more about what its like to work at Castle Trust Bank The Place To Work!
Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.
We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please inform a member of the HR team.
