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- Uphold exceptional customer service standards, following company best practices, policies, and procedures.
- Lead, coach, and support the yard team to achieve high performance.
- Ensure accurate picking and packing of products, verifying quality and quantity before loading.
- Maintain yard standards in line with audit criteria.
- Deliver excellent service to customers and suppliers within the yard.
- Safeguard company assets, including stock, equipment, and materials.
- Ensure the correct and safe operation of all mechanical equipment and machinery.
- Previous experience in a builder's merchant (essential).
- A valid forklift license.
- A positive and approachable attitude.
- Strong understanding of stock control principles.
- Team leadership or supervisory experience.
- Problem-solving skills with logical thinking and good numeracy.
- Professionalism, with a commitment to company values.
- Strong interpersonal skills, confidence, and the ability to engage with customers
